Each center of PCS specialized in providing services that are deemed convenient, …show more content…
PCS would need to measure its ability in order to attract new and retain loyal clients, by measure the customer satisfaction survey which can be conducted within the clinic, direct feedback from interaction with a health practitioner, and evaluate the reason for patient …show more content…
The same data will also be able to give an understanding of the type of office visit patient is consulting for and the amount of each service being render. In order for the organization to be able to succeed in the new era of health care reform, the must measure the cost of getting new patients, through marketing services and public relations services. It is also imperative for staff to contribute the organization productivity because staff productivity provided a direct impact on the organization’s performance and affect the business from all aspects. Hence, the front desk staff, who checks in the patient, the billing staff who verify patient’s coverage and eligibility, the doctors, Nurses, and medical assistant who provides medical