He acknowledged the irrationality of human beings and believed that they should work together in the organizations to manage effectively in a rational way, by developing the rational plan and follow the plan in the most efficient way possible (Denhards). The ideas of the old public administration are also congruent wit structural frame in the organizational management (Bolman & Deal, 2013). The administration is believed to be efficient when focused on the structure, hierarchy, clear lines of communication, and chains of …show more content…
The main critics were about low efficiency, red tape bureaucracy and political focus. The new public administration came from the shift in thinking about the public administration from political perspective towards economics. New public management promotes the ideas of the business-like administration and focuses on the cost efficiency. The old public administration is criticized for its political focus and its separation from the citizens. New public management sees public as customers of the public services and aims to treat them accordingly, providing the high-quality assistance. Thus, the new public management is mainly concerned with efficiency and with eliminating waste, focusing on clear goals, and rational design in decision making (Jun,