The ISO 9001:2000 was based on three major standards, ISO 9000:2000, ISO 9001:2000 and ISO 9004:2000. In the previous standards, quality assurance was addressed as the only major necessity for conformation of organisations to the standards. Quality assurace refers to the ability of organisation to portray their competence and assurety of customers that their products and services are of good quality and standard. The organisations then portray a way …show more content…
Flexibilty in this context is implemented in various ways. This ISO standard would fit any organisation instead of being organisation specific as in the previous versions, especially the 1987 version. Failure to fit any organisation had rendered the previous versions obsolete and rigid hence they could not offer a conducive environment for improvement of organisational processes and funtions. Flexibity can also be looked as the similarity of the ISO 9001: 2000 standard to other Management Standards. Similarity with other management standards would allow ISO to invite other certifyng bodies which would then offer third party certification. For instance, a review of the BS 8800 and ISO 1400: 1996 indicates a strong …show more content…
It is in the ISO 9000:2000, included in the nomative reference of the ISO 9001: 2000 standard document, that the eight Quality Managemnt Principles are introduced. The fisrt three charpters of the ISO 9001:2000 just convey normal documentation guidelines to the reader. They contain very little substatntial information about the standard. Chapter one basically deals with the scope of the ISO 9001:2000 standards document with a clear focus on the advantage of customer satisfaction in the success and improvement of organisations. The next chapter then deals with the nomative reference. In this section, the reader is directed to only rely on the ISO 9000:2000 as the only reference to the standard and the third chapter gives definitions and the vocabularies used in the document. The main message communicated in this section is that all processes are based on a supply chain concept in which the supplier supplies materials and requirements to an organisation. The organisation then manipulates the materials and requirements through processing and manufacthuring to produce products. These products are then diistributed through various methods untill they reach the final