First example, Valdivia (2007), who is a manager, in Blue Cross and Blue Shield of Kansas, he recognizes that when hiring, interpersonal skills are one of the primary job condition for new employees, especially the listening skill. Nonetheless, he realizes that good listeners can express their ideas and build implicit recognition to achieve understanding with everyone that is surrounded in the workplace to become successful at their occupation. Furthermore, at United Web Works, Inc., Hansel (2015), who is the client relationship manager, mentions that listening more and talking less is important to deeply understand and identify the client’s genuine wants and ask them detailed, personally tailored queries to help the expectant customer. This shows that involving time and heeding to listen to the clients deeply can help to develop strong longstanding relationship with customers. Nevertheless, it is easy to complete everything smoothly if the relationship is perfect and without blemishes. Consequently, in the actual world of the business, active listening is the main method to construct the relationship become closer and understand as
First example, Valdivia (2007), who is a manager, in Blue Cross and Blue Shield of Kansas, he recognizes that when hiring, interpersonal skills are one of the primary job condition for new employees, especially the listening skill. Nonetheless, he realizes that good listeners can express their ideas and build implicit recognition to achieve understanding with everyone that is surrounded in the workplace to become successful at their occupation. Furthermore, at United Web Works, Inc., Hansel (2015), who is the client relationship manager, mentions that listening more and talking less is important to deeply understand and identify the client’s genuine wants and ask them detailed, personally tailored queries to help the expectant customer. This shows that involving time and heeding to listen to the clients deeply can help to develop strong longstanding relationship with customers. Nevertheless, it is easy to complete everything smoothly if the relationship is perfect and without blemishes. Consequently, in the actual world of the business, active listening is the main method to construct the relationship become closer and understand as