There are four main points of McDonaldization; efficiency, calculability, predictability, and control. Efficiency places an importance on time and cost and using as little of both as possible whatever the outcome is. Calculability has to do with the quantity of an item or how much it costs and how much emphasis is put on it. When there is attention brought to the quantity then it’s very possible that the quality will be lacking due to less time being spent on an individual order. Predictability has to do with the consistencies carried across many fast chains. From the menu items being the same, to the way the customers are greeting and are asked what they would like to order, customers will know what to expect when stepping inside on of these restaurants. Control pertains to the systems control over the processes such as automatic fryers that prevent food from burning or there being an accident but this means that the customer can make a special request for
There are four main points of McDonaldization; efficiency, calculability, predictability, and control. Efficiency places an importance on time and cost and using as little of both as possible whatever the outcome is. Calculability has to do with the quantity of an item or how much it costs and how much emphasis is put on it. When there is attention brought to the quantity then it’s very possible that the quality will be lacking due to less time being spent on an individual order. Predictability has to do with the consistencies carried across many fast chains. From the menu items being the same, to the way the customers are greeting and are asked what they would like to order, customers will know what to expect when stepping inside on of these restaurants. Control pertains to the systems control over the processes such as automatic fryers that prevent food from burning or there being an accident but this means that the customer can make a special request for