The average full-time employee spends more than 40 hours each week at work. This suggests that more communication happens inside the workplace than anywhere else. Thereby, effective communication is the key to a harmonious environment. It is imperative that employees feel supported and appreciated by the management staff at all times. Ideally, the communication between management and employees should be free-flowing and mutually beneficial. Presently, there is an overwhelming disconnect between management and employees. There is an increasing dissatisfaction among employees concerning management and how communication is handled. The purpose of this paper is to bridge the communication gap between management and employees.
Managing is a top level retail store is not easy. While employees understand this, it does not mean that employees should ever feel ignored or mishandled in the workplace by the management team. Managing the daily operations of the store is just one of the duties a manager is responsible for. Managers are also responsible for ensuring satisfaction within the store. Effective managerial communication brings satisfaction to employees and success for management. Managers should aspire to be trusted, liked, and respected by his or her employees. Trust, especially, is what holds organizational relationships together (Atkinson & Butcher, 2003). Trust is not …show more content…
The benefits, for the most part, are mutual. For example, employees can help improve a manager’s career. Having employees that are satisfied with their management team improves the reputation of the managers. Satisfied employees provide credibility to a manager 's leadership skills (Ahmed et al., 2010). When considering career advancement it is beneficial to have employees that can act as references on the manager’s behalf. Effective managerial communication is as pertinent to management as it is to