2. How does the author distinguish leadership form management? The author defines leadership from management by stating that management is about the things we do, but leadership is who we are. (p.32). Management involves being in control of the company, and developing plans to keep the business going. Leadership involves influencing people to become a great asset to the company. …show more content…
How does the author define power and authority? The author defines power as “the ability to force or coerce others to do your will, even if they would not choose to, because of your position or your might” (p.53). The author defines authority as the skill of getting other willingly to do your will because of your personal influence” (p.53).
5. What do damaged relationships mean to your business? Damaged relationships means everything to your business. (pg.55). People have to develop relationships with business partners and other businesses. A damaged relationship can prevent a company from developing any potential relationships that can help the business to grow. From Beyond Integrity Chapter 7: “Ethics and the Management of Talent”
6. How do you balance the need to be competitive and efficient with what Pollard suggests is a need to provide opportunities for workers for self-improvement? Pollard uses the words like “downsizing or rightsizing to mask reality that people lost jobs for reason other than performance” (p.277). When companies have to downsize, they typically look to those employees that have low performance. So if a worker does not want to lose their job during downsizing, they should perform their job according to their employer’s