This chapter is use the real case (China Unicom E-training) to do the analysis. At the beginning, the background of China Unicom will be introduced, and their relevant training system will be shown. E-training as for the new training approach, some interview results of it will be concluded. It will conclude through the timeline of the case study identifying and implementing; moreover, it will show the fact without any comments; the discussion will be in the following chapters.
4.2 Company Background and Basic Information
China United Network Communications Group Co., Ltd ("China Unicom") was established at 2009, which is merger of former China Netcom and former China Unicom. It has lots of subsidiaries across 31 provinces …show more content…
For example, operates fixed and mobile communications service, domestic and international communications facilities, value-added telecom services, network access service, and satellite IPLC service, data communications service, WCDMA relevant services and system integration service related to information and communications services. Additional, China Unicom had 273 million subscribers, which involve 30.16 million broadband subscribers, 133 million GSM subscribers, and 109 million fixed-line and PHS subscribers. China Unicom as one of the Top 500 Company in the world, which is the leading telecom operator within good customer base and high market …show more content…
It has own training mechanism and welcome their staffs joint training and develop themselves. There is a three level training management system (headquarters, provincial branches and municipal branches) which includes 1000 training courses. These courses are containing different levels including basic quality training, job skill training, capacity promotion training and career development training. With the development of the company, it will perfect its staff training system, produce their specific training products, and develop training courses to complete their training program. In the future, their training program will have a strong support for their business operation and