The Hotel Dann Carlton in Barranquilla faces a new series of challenges because the increase of international and emerging companies have established in the city, that have created the opportunity to another hotels to focus on the potential market on the city.
In order to have an advantage over the competition, this report offers recommendations for the Hotel Dann Carlton to improve their weakness and explore new possibilities and to acknowledge their strengths. The information in this report covers the importance of hospitality, good services.
Basic information on the Hotel Windsor The Hotel used for the comparison is going to be the Windsor Hotel in Barranquilla, The Hotel is strategically located in the city in order …show more content…
3 COP 232.395 Non-refundable 3 COP 255.510 Breakfast included, free cancelation
In the table above we can observe how the prices varies and the flexibility is for the guest to make a choice of it preference.
Factors that influence the quality of a Hotel
First of all it is very important to really define what makes a respectable hotel, According to Amey (2015), it doesn’t exist a real international standards that hotel around the world should adhere to, even though that’s true the hotel for make it in to the market a qualify service may have comforts, sanitation and a very good location and price that is coherent with the service given.
In second place it is essential for the qualification of a hotel to establish an upright hospitality, it is stated by Ahmad & Maghzi (2012) “Hotel hospitality can be explained by five dimensions namely personalization, warm welcoming, special relationship, straight from the heart and comfort” (pp. 191-192). Thereby, it is essential for a better hospitality in a hotel to make the guests feels more likely at home and free to make there best of the time been and find everything and more they …show more content…
As well is demonstrated by Mejia and Jaramillo (2014,pg 39) in table 2 below.
As we well observe that the highest percentage on the table 2 above is the zone of business with a 84% almost all the hotel guest are coming for work. So it is very important for all the hotels in Barranquilla to make the costumers more confortable and warm their stay.
That is one of the most valuable factor that the Hotel Dann Carlton, due to the fact since the opening of the hotel has been a very wanted hotel by its strategically location and there installation for business meetings big or small ones therefore, the Hotel Windsor is not a current competition due to the fact the Windsor establish itself as a more tourist Hotel tan a Business one, by this I mean that the Hotel Dann Carlton is at very high place in the market, it is important to matained an if it is possible to enhaced