Standardizing processes and policies throughout your operation reduces risks and helps you achieve short-term and long-term performance goals.
The advantages of implementing comprehensive automation are numerous, …show more content…
Lowers turnover rates; boost profit, curb cost of leasing and strengthen your reputation.
Failure to communicate effectively negatively impacts business-client relationships. Automation improves response times to maintenance requests, enables efficient annual property inspections and gives property owners the ability to access information online when it is convenient for them. The result for property managers is less time spent on the telephone and more time addressing the needs of their stakeholders.
Happy tenants tend to renew their leases more frequently than dissatisfied tenants, and transparency bolsters owners’ confidence in their property management team. Another key advantage is a boost in employee morale. Giving maintenance and leasing teams the proper tools to make their jobs easier and more efficient improves on-the-job experiences, which naturally boosts morale. Job satisfaction is a key driver for lowering employee turnover rates. Lower turnover rates reduce onboarding and training costs and improve customer service.
Initiate Well Informed Finally Planning Strategies
Inform better decisions: facilitate efficient data collection, collaboration and distribution working with accurate, accessible …show more content…
Limited human resources often require the business leader to double as resident carpenter, leasing agent, customer service representative and community liaison. Expansion is difficult in a high-demand, customer focused environment. Utilizing a centralized property management solution that facilitates automating as many processes as possible enables effective resource management.
Automate Company-Wide Processes for Efficiency and Profitability
The key take-away for business leaders is that investing in automation technology cuts operating expense and increases profits.
1. Digital applications allow prospects to apply instantly, 24/7, from anywhere and sign the lease from their desktop or mobile device. The primary advantage for managers is fewer vacancy days and tenants lost due to processing delays.
2. Web-based communication tools create a digital archive, without physical paper files to manage or store. Instantly access to previous messages, monthly statements and tenant profiles make revisiting an issue more efficient and less time consuming.
3. Enabling online maintenance requests allows tenants to report a problem and maintenance teams to prioritize tasks, improving customer response